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Hospital Employees

Solve your claims challenges

with our team of experts

Specializing In

  • Medicaid Eligibility

  • Medically Needy

  • eQHealth Authorizations

  • Claims Resolution

  • Denials Management

  • All Payers




non-intrusive policy

We are able to do this remotely with the level of expertise that our claims specialist each have.


90% success rate

Our claims resolutions specialists take pride in timely, meticulous follow through of claims.


unmatched expertise

Our staff is dedicated to providing hospitals with excellent service.


Our Services

Outstanding account receivables have grown tremendously. Often resulting in Bad Debt write off’s. ARS’s goal is to reduce aged receivables and increase revenue. ARS is experienced in working complex claims that may require investigation to include home visits to patients or field visits to SSA, DCF, or any other institutions required to resolve unpaid claims.


Our services:

Provide claims denial and follow up resolution for all payer types


This service includes working with patients, family members as authorized by patient, Payers, Physicians and employers in order to resolve claim denial issues. ARS will make visits to homes, insurance carriers, the state of Florida Medicaid office and SSA as needed in order to provide information needed to update files to allow hospital to receive payment for medical services provided. 


Provide Medicaid eligibility services

ARS effectively provides Medicaid eligibility services though an automated process to identify potential Medicaid, then focus on these identified accounts to pursue Medicaid coverage. This will be accomplished through a process between ARS experienced eligibility staff and the state of Florida as a trading partner and with a dedicated DCF caseworker hired to assist with the eligibility process. This service is offered as secondary placement or primary as needed.


Provide authorization for treatment services

ARS assists hospital with obtaining Medical authorization for treatment for all payers. We have a team of RN’s who provide this service remotely or on site as needed. 


Provide provider enrollment services as requested


This service includes obtaining the initial Medicaid provider number for all referred physicians, monitoring and renewing the provider number as mandated every three (3) years and providing any updates or information from the state that is beneficial to all providers. 


ARS works with our respective clients to develop procedures with client staff that is convenient and seamless from referral, follow up, to resolution. Our interaction with hospital staff is limited and non-intrusive. We work the accounts remotely and communicate all information needed to rebill claim by documenting notes into the hospital system and submitting pertinent information via a spread sheet. 

Our fee’s for collectable claims are contingency based, therefore risk free. We offer flat rates to add a Medicare secondary payer (MSP) to CWF as needed, as well as COB updates with no payment received. 

ARS specializes in claims resolution for all payers including Medicare, Medicaid, HMO’s, commercial payers, workers comp, and automobile. Collectively ARS’s team has greater than 130 years experience in medical Claims resolution.


Relationships are key.

We believe great relationship are crucial to our business. Building relationships with all parties involved significantly increases our ability to manage accounts more effectively and with greater efficiently. By leveraging these relationships, our partner hospitals will be able to realize maximum reimbursement on medical claims.


We are effective communicators.

We believe in an open line of communication. Once this is established with the patient, respective payors and clients, resolving the claim is accomplished. Effective communication has a positive impact on timely payment to the hospital.


You can get paid.

We believe hospitals CAN get paid on these accounts. Statistics show that too many accounts become uncollectible due to aging. Our partner hospitals enjoy increased timely reimbursement due to ARS’s expertise.

"Sue and I have shared several clients over the last five years, and it has been my pleasure to get to know her and her company. Sue is not only fanatically dedicated but a complete authority in her field. If you haven't had a chance to meet her and her company, you are positively missing a great opportunity."

James Hilton

VP of Business Development at Accelerated Claims Inc.

Our Founder

Sue Monti Founder of AR Solutions a Monti Group Company

Sue Monti

President of A/R Solutions Group
306 E. Church Street
Deland, FL 32724
(386) 469-9890


  • 40+ years healthcare revenue cycle

  • Member of HFMA 10+ year

1998- Current 

  • Monti Consulting d/b/a A/R Solutions Group – Founder/Owner

  • Monti Eligibility & Denial Solutions (MEDS) Co-Founder & CEO 2003-2012 

  • Claims denial and follow up resolution for all payer types.

  • Medicaid eligibility services.

  • Authorization for treatment services 

  • Medicaid provider enrollment services

  • Contracting with hospitals to provide accounts receivable services



  • Mid-Florida OB/GYN Specialists, Sanford, FL – Office Manager

  • Advanced Women’s Health Specialists, Altamonte Springs, Lake Mary & Deltona, FL – Managed accounts receivable and coding functions 

1974-1992 HCA Central Florida Regional Hospital, Sanford, FL

  • Revenue Cycle Director

  • Patient Account Manager

  • Urgent Care Center Supervisor including responsibility for PBX

  • ER/ OP Registration Supervisor

  • Accomplishments:

    • Strong working relationships with Florida state agencies such as the Department of Children & Families (DCF) and the Agency for Healthcare (AHCA). 

    • Long term rapport with utilization management companies, including eQHealth


Meet the Team

Below is our team of highly skilled professionals. We represent over 130 years of medical receivable resolution.




306 East Church St DeLand, FL 32724 

Tel:  386 469-9890


Click Here to Find Us

If you have a questions for us at A/R Solutions Group, you may fill out the form below. You can also call us at (407) 832-8801 or (386) 469-9890. You may also email Sue Monti at

For any general inquiries, please fill in the following contact form:

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AR Solutions Deland, FL


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